Utilities — Water & Waste
AI that finds leaks faster and keeps your network compliant
You get leak detection agents, water quality monitoring, predictive asset management, demand forecasting, regulatory compliance workflows, and smart network optimisation — all running on your cloud with full audit trails.
Built on your AWS, Azure or GCP tenant. Ofwat, EPA, and EU Water Framework Directive compliant. Regulator-ready.
Proof of concept
To measurable ROI
AWS, Azure or GCP
In water utilities, ageing infrastructure and tightening regulation squeeze margins from both sides
The average water utility loses 20–30 percent of treated water through leaks before it reaches a customer. Pipe bursts cost $500K–$2M per incident when you include emergency response, property damage, and regulatory fines. Water quality failures trigger public health alerts that destroy consumer trust and invite regulatory intervention that lasts years.
Your SCADA systems, flow meters, pressure sensors, and asset records already contain the signals that predict these failures. We build AI agents that connect those systems, detect leaks before they surface, predict pipe failures years ahead, and generate the compliance documentation your environmental and economic regulators require.
of treated water lost through leaks in a typical distribution network — McKinsey Water Utilities Practice 2023
leakage reduction achievable through AI-driven detection and prioritisation — BCG Infrastructure & Utilities
extension in effective pipe asset life through predictive renewal — McKinsey Infrastructure Practice
water quality compliance rate achievable with AI-driven real-time monitoring — WHO Water Safety Framework
From network sensor to compliance record — in one workflow
We connect your SCADA, GIS, flow meters, quality sensors, and asset management systems to AI agents that detect leaks, predict failures, monitor water quality, and generate the documentation your environmental and economic regulators require — all on your cloud
SCADA, GIS, sensors, billing systems
- Approval gates
- Human-in-loop
- Audit logging
AWS, Azure or GCP
- Leak alerts
- Quality reports
- Regulatory filings
What we deliver for water and waste utilities
Agents built for regulated, infrastructure-critical water and waste operations
AI-driven leak detection
Detect and localise leaks days before they surface.
ROI
Process
Ingest network data
Flow meters, pressure sensors, acoustic loggers, and DMA balances from across the distribution network
Detect and localise leaks
AI identifies abnormal flow patterns and pinpoints leak locations to within 50 metres using sensor correlation
Prioritise repairs
Leaks ranked by estimated volume loss, burst risk, and proximity to critical infrastructure or customers
Sources
Originally published: Thames Water — Leakage Performance; Veolia Digital Solutions — reproduced for illustrative purposes
Water quality monitoring
Monitor water quality and alert before thresholds are breached.
ROI
Process
Monitor quality parameters
Turbidity, chlorine residual, pH, conductivity, and microbiological indicators across treatment and distribution
Detect anomalies
AI identifies quality deviations and traces root causes to treatment process parameters or source water changes
Generate compliance records
Automated Drinking Water Inspectorate, EPA, and EU WFD reports structured for regulator submission
Sources
Originally published: Veolia — Water Treatment Optimisation; American Water — Innovation & Technology — reproduced for illustrative purposes
Predictive asset management
Predict pipe failures and prioritise capital renewal by risk.
ROI
Process
Integrate asset data
Pipe material, age, diameter, soil conditions, burst history, pressure regime, and condition assessment data
Predict failure probability
ML models calculate failure likelihood per pipe segment over 1, 5, and 25-year horizons
Optimise renewal programme
Capital investment prioritised by risk, consequence, and network criticality — not age alone
Sources
Originally published: American Water — Asset Management; Suez Infrastructure Analytics — reproduced for illustrative purposes
Demand forecasting and pump optimisation
Forecast demand by zone and optimise pump scheduling.
ROI
Process
Forecast demand
AI models predict demand by DMA, hour, and season using weather, calendar, and consumption pattern data
Optimise pump scheduling
Pump run times and pressure set-points adjusted to match predicted demand, reducing energy waste
Manage network pressure
Dynamic pressure management reduces excess pressure — cutting burst frequency and background leakage
Sources
Originally published: Suez — Digital Solutions; Thames Water Energy Optimisation Programme — reproduced for illustrative purposes
Regulatory compliance automation
Compile regulatory submissions in Ofwat, EPA, and DWI format.
ROI
Process
Aggregate compliance data
Water quality results, discharge monitoring, abstraction volumes, and performance commitments from all systems
Generate structured reports
AI compiles data into Ofwat, EPA, DWI, and EU WFD submission formats with automated validation checks
Track performance commitments
Real-time dashboard of regulatory performance commitments with early warning of potential breaches
Sources
Originally published: Thames Water — Regulatory Compliance; American Water — Regulatory Reporting — reproduced for illustrative purposes
Smart network optimisation
Optimise flow routing, pressure zones, and storage in real time.
ROI
Process
Model network state
Real-time hydraulic model updated with SCADA, flow meter, and pressure sensor data across the network
Optimise operations
AI recommends valve positions, pump configurations, and tank levels to balance service and cost
Respond to events
Automated network reconfiguration for bursts, planned maintenance, and demand surges
Sources
Originally published: Veolia — Smart Water Networks; Suez — Digital Water Solutions — reproduced for illustrative purposes
Audit and regulatory documentation
Traceable decision records for water regulator inquiries.
ROI
Process
Capture decision data
Every AI-assisted operational and quality decision logged with data inputs, model outputs, and operator actions
Structure for audit
Records organised by asset, regulation, and time period for rapid retrieval during inquiries
Enable rapid response
Compliance team can answer Ofwat, DWI, EPA, and environmental regulator inquiries in hours
Sources
Originally published: Thames Water — Governance & Compliance; American Water — Regulatory Documentation — reproduced for illustrative purposes
Chief Strategy & Regulatory Affairs Officer, Thames Water
Cathryn Ross
"Thames Water has deployed AI-driven leak detection across our distribution network. We reduced leakage by 15 percent in pilot zones by identifying and prioritising repairs based on predicted leak severity rather than reported volume alone. In a network losing 600 million litres per day, every percentage point of leakage reduction is worth millions in avoided abstraction costs and regulatory penalties"
Originally published: Thames Water — Leakage Performance — reproduced for illustrative purposes
How we work in water and waste utility environments
We do not deploy AI into water and waste operations without first understanding what a failure means — in public health terms, in service terms, and in regulatory terms. We map your use case to your operating licence conditions and environmental obligations before we write code.
Every agent runs on your cloud tenant. Your SCADA data, your water quality records, your network models — none of it leaves your environment. Your environmental regulators, your economic regulators, and your public health agencies can inspect the system directly.
01
Operational risk mapping
We identify your use case, assess its public health, environmental, and regulatory implications, and define the governance framework before any build begins.
02
30-day proof of concept
A working AI agent on your cloud, connected to your SCADA and network monitoring systems, with demonstrable output in 30 days.
03
Governance by design
Human-in-the-loop controls, audit trails, and explainable outputs — built so your drinking water and environmental regulators can sign off.
04
Scale in 12–18 weeks
From one validated workflow to measurable operational ROI — with documentation your compliance team can present to Ofwat, the DWI, EPA, or your national regulator.
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